Remote Controls & How to Replace Batteries Videos
It’s a good idea to change the batteries at the same time you change the batteries in your smoke and carbon monoxide detectors each year.
A gas fireplace receiver (located in the unit) is a battery powered backup power supply that can light your gas fireplace with the push of a button in the event of a power outage.

How to operate the Proflame 2 remote control that is included in the Regency Grandview G800 series of gas fireplaces.
Pilot Light Videos
Your pilot light may have been turned off during the summer months to conserve energy or reduce the amount of heat generated inside your home. These videos will help you relight the pilot light.

How to change from electronic ignition mode to continuous pilot mode on Regency Bellavista XTE gas fireplaces.

How to set your Regency CE Series, clean face gas fireplace to continuous pilot mode from electronic ignition mode.

How to switch from electronic ignition mode to continuous pilot mode on Regency Horizon HZ30E and HZ40E gas fireplaces.

How to switch from electronic ignition mode to continuous pilot mode on Regency Liberty LRI and Horizon HRI Gas Inserts.
How to Clean Fireplace Glass Videos
A white-grey film build up can obstruct the view of your beautiful Regency flames. This film build up is completely normal and happens from minerals in the fuel (such as sulfur and calcium) depositing on the glass during regular combustion. If this film is not cleaned, it can permanently damage the glass.
Walnut Creek Fireplace can help with recommending a safe, non-scratching glass cleaner which is sold in our store.

How to clean the glass of your Regency Liberty LRI or Horizon HRI gas insert with Vignette front (LRI4E, LRI6E, HRI4E & HRI6E).

How to clean the glass on Regency Liberty LRI and Horizon HRI series gas inserts (LRI4E, LRI6E, HRI4E & HRI6E).

How to safely handle, remove and clean Regency gas fireplace stainless steel faceplates and glass doors on Regency contemporary gas fireplaces.

How to remove and clean the glass door for the Regency Horizon HZI540E & HZI390E fireplace gas inserts.

How to remove and reinstall the firebox glass panels for a seamless glass finish. Applies to Regency City Series single sided, two sided and three sided gas fireplaces.

How to install and align the glass safety barrier for a seamless glass finish. Applies to Regency City Series single sided, two sided and three sided gas fireplaces.